Heart – Glass Ball Lamp

• Shipping Time: The orders must be shipped within 2-3 days from the date of receiving the order and are delivered within 8-15 business days.

• Shipping Charges:
Standard fee: ₹20
Free shipping on orders above ₹699

• Courier Partners: We use trusted delivery partners like Delhivery, Ecom Express, Xpressbees, and Shadowfax to ensure safe and timely delivery.

• Order Tracking: Once your order is shipped, a tracking link will be shared via email or WhatsApp for real-time updates.

• Cash on delivery is available! However, if you choose to prepay, you will receive a discount of ₹40.

• Delivery Issues: If your order is delayed, damaged, or lost, contact us at:
+ 91 74220-27000
hello.roomdeora@gmail.com

We have a 2-day return policy, which means you have 2 days after receiving your item to request a return. 

In case of damaged product, kindly send us a query and an image of the product within 2 Days of delivery at

+91 74220 27000
hello.roomdeora@gmail.com

We will revert right away.

Exceptions / non-returnable items
Certain types of items cannot be returned, like custom products (such as special orders or personalized items). Please get in touch if you have questions or concerns about your specific item. 

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at hello.roomdeora@gmail.com